Shipping policy

All orders are expertly packed, shipped, and prepared within 1-3 business days (Mon-Fri) NOT including weekends (Sat-Sun)

Please note: In situations where products are in high demand, processing time can take longer than 3 business days. 

Your order will be delivered to your door via insured shipping with a tracking number(s) provided.

We are not liable for packages damaged on arrival or packages delivered to an incorrect address. If this occurs, please contact your local shipment provider.

Shipping Methods: ePacket, EMS, USPS

Delivery Time:

Delivery to

Delivery Service

Shipping Cost

Each additional item

Delivery terms, days

USA

Economy

Free

Free

7-10

Worldwide (except the USA)

Economy

Free

Free

7-14


Note: Sometimes it may be delayed by many unsteady factors like customs, flights, weather, etc., which are uncontrollable. Please be patient, and you will receive the parcel. Please note that tracking codes may not update until the package has entered a shipping facility in the USA. Processing days do not count toward delivery time. Please note: These are estimated delivery times only; therefore, Sveltewear is not guaranteeing delivery dates.

Please ensure that all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which could cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Shipping FAQ

Is shipping included in the prices?

Yes, free shipping on all orders.

How do I change my delivery address?

Please contact us as soon as you realize you need to change the delivery address, as once it is shipped, we cannot change the address. Contact Customer Service (email: info@sveltewear.com) immediately! 24 hours after your order is placed, we will no longer be able to change or correct delivery information or cancel the order. You, the customer, will void any replacements or refunds if correct shipment information isn't provided at the time of order. 

How do I cancel an order?

Please contact us as soon as you realize you need to cancel, as once it is shipped, we cannot cancel it for you. Contact customer service.